Disclaimer
Thea – The House of Comfort Living
This Disclaimer governs your use of our website and products purchased from Thea – The House of Comfort Living.
By purchasing from our website, you acknowledge and agree to the terms stated below.
1. Product Representation
We make every effort to display product colours, textures, and designs as accurately as possible. However:
• Actual colours may vary slightly due to screen settings, lighting conditions, photography, and device displays
• Lifestyle images are for representation purposes only
• Props shown in product images (such as pillows, décor items, furniture, or accessories) are not included unless explicitly stated
Minor variations in colour, tone, texture, or appearance shall not be considered defects and will not qualify for return or refund.
2. Fabric, Print & Size Variations
Due to the nature of textile manufacturing:
• Slight variations in stitching, print placement, emboss alignment, embroidery, or finishing may occur
• Minor thread irregularities or finishing differences may be present
• Size variations of up to ±2–3% may occur due to manufacturing processes
These variations are normal industry standards and shall not be considered manufacturing defects unless materially damaged.
3. Wash & Care Responsibility
Customers must follow the wash care instructions provided with the product.
We are not responsible for:
• Colour fading due to improper washing
• Shrinkage caused by incorrect care
• Damage due to harsh detergents or bleach
• Fabric damage due to machine wash settings not recommended for the product
Failure to follow care instructions may void eligibility for exchange or refund.
4. Hygiene Category Disclaimer
Our products fall under comfort and hygiene categories, including bedsheets and textile products.
For hygiene and safety reasons:
• Used, washed, or altered products are not eligible for return, exchange, or refund
• Products showing signs of usage, washing, fragrance, or stains may be rejected
• Exchanges and refunds are governed strictly by our Refund & Exchange Policy
5. Promotional & Discount Disclaimer
Products purchased during:
• Promotional sales
• Coupon campaigns
• Cashback offers
• Scratch card campaigns
• Affiliate campaigns
• Partner platforms including but not limited to Google Pay, CRED, Paytm, or similar third-party channels
may be subject to special return, exchange, or refund restrictions.
Customers are advised to carefully review product details before placing orders under promotional campaigns.
Misunderstanding of product type (such as flat vs fitted bedsheet), size, or selection during promotional purchases shall not be considered valid grounds for return or refund.
6. Product Usage Responsibility
Customers are responsible for:
• Selecting correct product size and variant
• Reviewing product descriptions carefully before purchase
• Ensuring suitability of the product for intended use
We shall not be responsible for dissatisfaction arising from incorrect product selection made by the customer.
7. Third-Party Links
Our website may contain links to third-party platforms.
We are not responsible for:
• Content displayed on third-party websites
• Privacy practices of external platforms
• Accuracy of promotional offers listed outside our website
Customers interacting with third-party platforms do so at their own discretion.
8. Limitation of Claims
Claims related to:
• Damage
• Manufacturing defect
• Incorrect product
• Missing items
must be raised within 72 hours of delivery, along with necessary proof.
Claims raised beyond this period may not be entertained.
9. Liability Limitation
To the maximum extent permitted under applicable law:
Thea – The House of Comfort Living shall not be liable for:
• Minor visual differences in colour or appearance
• Customer expectations differing from product perception
• Indirect or incidental losses arising from product usage
• Misinterpretation of product features or specifications
Our liability shall be limited to the value of the product purchased.